pa67 Privacy Policy – How We Protect Your Data

pa67 operates the online gaming and sports betting platform at pa67.pro. When this Privacy Policy refers to "pa67", "we", "us" or "our", it means the pa67 platform and the team responsible for operating it.

pa67 is the data controller for personal information collected through the platform. This means we determine the purposes and means by which your personal data is processed. If you have any questions about how your data is handled, contact the pa67 support team through the live chat function available within your account or by emailing us at the address listed in Section 14 of this policy.

The personal data we collect falls into the following categories:

We do not collect sensitive categories of personal data such as health information, political opinions or religious beliefs unless you voluntarily share this in the context of a responsible gaming self-assessment.

pa67 collects personal data through several channels:

• Directly from you — when you register an account, complete identity verification, make a deposit or withdrawal, contact support, or update your account preferences.
• Automatically — through cookies, log files and similar tracking technologies when you visit pa67.pro or use the pa67 app. This includes technical data about your device, browser and how you interact with the platform.
• From payment providers — when you make a deposit via JazzCash, Easypaisa, Raast, Bank Transfer or card, the payment processor shares confirmation and reference data with us to credit your account.
• From identity verification services — where we use third-party KYC services to verify the documents you submit during identity verification, those services share verification results with us.
• From fraud prevention services — we may receive signals from fraud detection partners that help us identify unusual account activity or protect the platform from abuse.

We use the personal data we collect for specific, legitimate purposes. Here is a plain-language summary of how your data is used:

• To operate your account — registering you, verifying your identity, maintaining your account balance and processing your gaming activity.
• To process transactions — handling PKR deposits via JazzCash, Easypaisa, Raast and other supported methods, and processing withdrawal requests to your registered payment method.
• To provide customer support — responding to your queries, resolving disputes and communicating with you about your account.
• To deliver promotions and bonuses — crediting welcome bonuses, reload offers, PSL cricket promotions and other pa67 offers to eligible accounts.
• To personalise your experience — tailoring game recommendations, promotional communications and platform features based on your preferences and activity, where you have consented to this.
• To prevent fraud and abuse — detecting duplicate accounts, identifying unusual activity patterns, and protecting the platform from exploitation.
• To support responsible gaming — monitoring gaming behaviour to identify potential signs of problem gaming, and applying deposit limits or self-exclusion tools where requested or where required for player safety.
• To improve the platform — analysing usage patterns in aggregate to improve the pa67 website, app, game library and overall user experience.
• To send marketing communications — where you have opted in, sending you updates about new games, promotions and platform features. You can opt out at any time from your account settings.

pa67 processes your personal data on the following legal grounds:

• Contract performance — processing necessary to operate your account and deliver the services you have registered for, including handling deposits, withdrawals and gameplay.
• Legitimate interests — fraud prevention, platform security, abuse detection and aggregate analytics that help us improve our service. We balance these interests against your privacy rights.
• Legal obligations — identity verification, anti-money-laundering checks and record-keeping obligations that we are required to fulfil.
• Consent — marketing communications and non-essential cookies, where you have explicitly opted in. You can withdraw consent at any time without affecting the services available to you.

pa67 does not sell your personal data. We share data with third parties only where necessary to operate the platform or fulfil legal obligations. The categories of recipients are:

• Payment processors — JazzCash, Easypaisa, Raast, banks and card networks receive transaction data necessary to process your deposits and withdrawals in PKR.
• Identity verification providers — third-party KYC services receive copies of your identity documents to perform verification checks on our behalf.
• Game providers — providers such as Pragmatic Play, PG Soft and Evolution receive technical session data to deliver game content and record game results. They do not receive your financial or identity data.
• Fraud prevention services — fraud detection partners receive technical and behavioural signals to help us identify suspicious activity on the platform.
• Customer support platforms — the tools we use to manage support tickets and live chat receive communications data relating to your support interactions.
• Analytics providers — aggregated, anonymised usage data may be shared with analytics tools to help us understand platform performance. This data does not identify individual users.
• Legal and regulatory bodies — where we are required by law to disclose personal data, for example in response to a valid legal request or to report suspected financial crime.

All third-party providers who access your personal data do so under contractual obligations to protect it and use it only for the specified purpose.

Because pa67 handles real-money transactions in PKR, we are required to verify the identity of account holders before processing withdrawals. This is a standard practice across online gaming and financial platforms and exists to protect you and the integrity of the platform.

The KYC process may require you to submit:

• A copy of a valid government-issued identity document such as a CNIC or passport.
• A recent proof of address such as a utility bill or bank statement.
• Proof of payment method — for example, a screenshot of your JazzCash or Easypaisa account showing your registered number.

Documents submitted for KYC are stored securely and accessed only by the pa67 compliance team and authorised verification partners. They are not shared with game providers or marketing partners.

pa67 uses cookies and similar tracking technologies on the pa67.pro website and in the pa67 app. Cookies are small text files stored on your device that help the platform function correctly and allow us to understand how users interact with it.

We use the following categories of cookies:

• Essential cookies — required for the platform to function. These include session cookies that keep you logged in and security cookies that help prevent fraud. These cannot be disabled without breaking core platform functionality.
• Functional cookies — remember your preferences such as language settings, game lobby filters and notification choices. These improve your experience but are not strictly essential.
• Analytics cookies — collect aggregated, anonymised data about how users navigate the platform. This helps us identify areas for improvement and understand which features are most used.
• Marketing cookies — where you have consented, these track your engagement with promotional content and help us deliver more relevant bonus offers. You can opt out of marketing cookies from your account settings at any time.

On your first visit to pa67.pro, you will be presented with a cookie consent notice. You can manage your cookie preferences at any time through your account settings or through your browser's built-in cookie management tools.

pa67 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss or misuse:

• All data transmitted between your device and pa67.pro is encrypted using TLS (Transport Layer Security).
• Sensitive data — including payment details and identity documents — is stored using encryption at rest.
• Access to personal data within pa67's systems is restricted to authorised personnel on a need-to-know basis, controlled by role-based access permissions.
• pa67's systems are monitored for suspicious activity and subject to regular security reviews.
• Passwords are stored using one-way hashing — pa67 staff cannot see your account password.

While we take every reasonable precaution, no online platform can guarantee absolute security. You also have a role to play: use a strong, unique password for your pa67 account, do not share your login credentials, and contact pa67 support immediately if you believe your account has been accessed without your authorisation.

pa67 retains your personal data for as long as your account is active and for a period after closure as required by our obligations. Retention periods vary by data category:

• Account and identity data — retained for the duration of your account and for a period following account closure, as required for record-keeping and fraud prevention purposes.
• Transaction records — deposit and withdrawal records in PKR are retained for an extended period as required for financial record-keeping obligations.
• KYC documents — identity documents are retained for the period required by applicable obligations and then securely deleted.
• Communications data — support chat transcripts and email correspondence are retained for a limited period following the resolution of the relevant matter.
• Technical and usage data — log data and analytics data is retained for a shorter rolling period and then anonymised or deleted.

When personal data is no longer required, it is either securely deleted or anonymised so that it can no longer be linked to you as an individual.

You have rights over your personal data. pa67 will process requests in good faith within a reasonable timeframe. To exercise any of the rights below, contact pa67 support through the live chat in your account or via the support email in Section 14.

pa67 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Registration requires confirmation that you are 18 or older, and pa67 may request identity documents to verify this during the KYC process.

If you are a parent or guardian and believe a minor has registered on the pa67 platform, please contact pa67 support immediately. We will close the account, delete the associated personal data and reverse any transactions processed through the account where possible.

We also encourage parents and guardians to use parental control tools on shared devices to prevent minors from accessing online gaming platforms. Further guidance on responsible gaming is available on the Responsible Gaming page.

pa67 may update this Privacy Policy from time to time. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date at the top. We recommend checking this page periodically to stay informed about how we handle your personal data.

For material changes that significantly affect how we collect or use your personal data, pa67 will make reasonable efforts to notify registered account holders via their registered email address or through an in-platform notification before the changes come into effect.

Continued use of the pa67 platform after an updated Privacy Policy is published constitutes your acceptance of the revised policy. If you do not accept a revised policy, you should stop using the platform and request account closure through pa67 support. Any real-money balance in your account will be returned via your registered payment method following completion of any required verification steps.

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how pa67 handles your personal data, please get in touch with the pa67 support team:

• Live Chat — available within your pa67 account, typically the fastest way to reach us.
• Email — [email protected] (plain text only — do not send copies of identity documents via email unless requested through the secure KYC upload tool in your account).
• FAQ — common privacy and account questions are answered on the FAQ page.

We aim to respond to all privacy-related queries within a reasonable timeframe. Where a request requires investigation — for example, an access request or erasure request — we will acknowledge receipt promptly and keep you updated on progress.